“Your voicemail can be the best advertisement of your value to customers."
R U Technically Challenged?
It's amazing that we live in a technological age and we still haven't mastered voicemail. It’s only been around since the 1970s in most businesses. I use the phone extensively in my business and I hear some really poor excuses for voice mail... everything from people laughing in the background as the recording is made to incorrect dates being given (more on that later). Don’t you wish there were voicemail "rules” that people had to follow?
This is among the top takeaways in presentations I lead. It is also a great icebreaker at networking meetings.
Programming Your Voicemail Message...
1. State your business name and personal name in your outgoing message. Don't you want to do business with people who call your office? In fact, I don’t know if I have reached the right business or person if you quote the number back to me that I just dialed. A friend says, “Hello, you’ve ALMOST reached Oscar. Please leave a message…” Thanks, Oscar!
2. Correct date. If you just have to leave a message that states what day it is and when you will be back, try to get it correct! I called a number on January 13th and was told the office would be closed for the holiday... until November 29... BUSTED!
Nothing irritates a caller like...